FAQ
Q: How long will my order take from the time I place it?
A: Orders placed are usually processed and ready to be picked up or shipped out within 5-7 working days.
Q: Do you offer rush service.
A; Yes! We do offer a rush service. You would need to call or email us to give us more details on your order. We can do orders in as quick as 1 hour.
Q: Which courier service do you use to ship our order.
A: Couriers are selected by you at checkout. Depending on your delivery address, you may be given the options of Purolator, UPS, Fedex, DHL or CanPar. If you would like to use a different courier, please select in store pickup and arrange for a pickup with your own courier of choice. Send us an email explaining this arrangement.
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Other
You can contact us through our contact page! We will be happy to assist you.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.
